Modern IT & AI for Hotels and Restaurants
Streamline operations and delight guests with expert POS, automation, and IT solutions.
POS & Hospitality Systems Expert
AI & Automation Specialist
20+ Years Hospitality Experience
Serving Europe (EN/FR/IT)
Services
Three pillars of expertise to modernize your business
Hospitality IT
Seamless POS & integrations for hotels & restaurants
Deep hospitality operations experience combined with POS systems expertise means smoother hotel and restaurant operations - faster checkouts and accurate reporting.
- POS system selection, implementation & configuration
- POS and PMS integrations
- Multi-site rollouts & staff training
- Real-time reporting dashboards
Automation & AI
Automate tasks & unlock insights with AI copilots
Tailored AI and workflow automation solutions that save time and reduce errors - from automated CRM and email bots to smart data pipelines.
- Workflow automation (Zapier, Make)
- CRM & email automation
- Custom AI copilots & chatbots
- Data pipelines & dashboards
IT Consulting
Reliable infrastructure & security fundamentals
Modern infrastructure, security basics, and tooling that scale with your growth - reduced downtime, data safety, and confident vendor choices.
- Infrastructure setup (cloud/on-prem)
- Cybersecurity best practices
- Vendor evaluation & selection
- IT strategy & roadmapping
How We Work
A proven approach to deliver results
Discovery Call
Free introductory consultation to understand your needs and challenges.
System Audit
In-depth assessment of your current systems with actionable recommendations.
Implementation
Full solution delivery - POS rollout, automation build, or infrastructure setup.
Ongoing Support
Continuous optimization with regular check-ins, updates, and troubleshooting.
Selected Work
Real results for hospitality and business clients
Modernizing POS at a European Fast-Food Chain
Challenge
A national quick-service brand struggled with outdated cash registers across 200+ outlets, causing slow service and inconsistent reporting.
Solution
Led an enterprise POS rollout, standardizing procedures and training staff across all locations.
Result
20% faster transactions and simplified reporting across all outlets.
Unified Hotel Systems for Luxury Paris Group
Challenge
A boutique hotel collection lacked integration between front desk and back office systems, creating operational inefficiencies.
Solution
Implemented POS + PMS interfaces with comprehensive staff training.
Result
Seamless operations and real-time occupancy dashboards.
AI-driven Guest Communication for Swiss Resort
Challenge
A mountain resort needed better guest engagement with high inquiry volumes and slow response times.
Solution
Created an AI-powered SMS/email bot for bookings and guest questions.
Result
Response times cut in half with higher guest satisfaction scores.
Automating CRM for Regional Hotel Group
Challenge
A regional hotel group manually managed all customer outreach, consuming significant staff time.
Solution
Built an automated CRM pipeline for booking follow-ups and loyalty campaigns.
Result
25% increase in repeat bookings and 10+ staff hours saved per week.
Case studies & client list available on request
Want similar results?
Maxime Tolos
About Me
Maxime Tolos spent 20 years on the front lines of luxury hotels - from front desk operations to management. He saw firsthand how better technology could transform guest experiences and operational efficiency.
That insight led him to specialize in hospitality IT systems, delivering major POS and automation projects for leading hospitality brands across Europe.
Today, Maxime leverages two decades of hospitality know-how and cutting-edge IT skills to help other hoteliers and businesses run smarter. Based in Monaco, fluent in English, French, and Italian, serving clients across Europe.
Credentials
- 20+ Years in Hospitality Operations & Management
- POS & Hospitality Systems Specialist
- AI & Automation Implementation Expert
- Served Leading European Hotel & Restaurant Brands